Cybersecurity Incident Response and Recovery
Background
Our client experienced a severe cybersecurity breach where hackers gained full control of their network. All usernames and passwords were compromised, and the hackers encrypted crucial data, demanding $500k for decryption. They also threatened to leak the data on the dark web if the ransom was not paid.
Challenges
Immediate Response Needed: The client’s operations were halted, requiring a swift and effective response.
Data Recovery: Recovering encrypted data without paying the ransom.
Network Security: Ensuring the compromised network was secured to prevent future breaches.
Solution
Solution
1-Rapid Incident Response:
Upon notification, the GlobeVM team immediately mobilized to address the breach. Our first step was to disconnect the compromised systems from the network to prevent further damage.
2-Data Recovery and System Restoration:
We restored the latest backup, ensuring minimal data loss and allowing the company to resume operations within a day. Our team meticulously cleaned up the infected systems, removing any malicious software left by the hackers.
3-Enhanced Security Measures:
Post-recovery, we configured a robust remote management system to monitor the network continuously. We implemented enhanced security protocols, including multi-factor authentication, to safeguard against future attacks.
Results
Operational Continuity: The client’s operations were restored within a day, minimizing downtime and financial loss.
Data Integrity: Successfully recovered the latest data backup, ensuring business continuity without paying the ransom.
Secured Network: Implemented advanced security measures, significantly reducing the risk of future breaches.