1-Introduction

Welcome to GlobeVM. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

2-Definitions

“Service”: Any service provided by GlobeVM, including but not limited to cybersecurity, network deployment, implementation, management, configuration, optimization, and troubleshooting.

“Client”: Any individual or entity utilizing GlobeVM services.

3-Acceptance of Terms

By accessing or using GlobeVM services, you acknowledge that you have read, understood, and agree to be bound by these terms.

4-Services Provided

GlobeVM offers a range of IT services, including but not limited to:

• Cybersecurity solutions
• Network deployment and implementation
• Network management and optimization
• Configuration and troubleshooting 
  

5-Customer Responsibilities

Clients are responsible for:

Providing accurate and complete information to GlobeVM.

Ensuring their systems comply with applicable laws and regulations.

Maintaining the confidentiality of their account information and passwords.

6-Payment Terms

Fees: Clients agree to pay all fees for services rendered by GlobeVM as per the agreed schedule.

Invoicing: Invoices will be issued according to the terms outlined in the service agreement.

Late Payments: Late payments may incur additional charges as specified in the service agreement.

7-Service Availability and Support

24/7 Support: GlobeVM offers round-the-clock support, including holidays, ensuring prompt response times.

Service Level Agreement (SLA): GlobeVM is committed to maintaining high service standards, with specific response times outlined in the SLA.

8-Confidentiality and Data Protection

Confidential Information: Both parties agree to keep all confidential information private and secure.

Data Protection: GlobeVM complies with all applicable data protection laws and regulations, ensuring the security of client data.

9-Security and Compliance

Network Security: GlobeVM implements robust security measures to protect client networks from cyber threats.

Compliance: Clients must use GlobeVM services in compliance with all applicable laws, including data privacy and cybersecurity regulations.

10-Limitation of Liability

GlobeVM will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

11-Termination and Suspension

Termination by Client: Clients may terminate their agreement with GlobeVM by providing written notice as specified in the service agreement.

Termination by GlobeVM: GlobeVM reserves the right to suspend or terminate services if the client violates these terms.

12-Amendments

GlobeVM reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes, and continued use of services constitutes acceptance of the new terms.

13-Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which GlobeVM operates.

14-Dispute Resolution

Any disputes arising from these terms will be resolved through mediation or arbitration, as outlined in the service agreement.

15-Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at: